Patient information

In order to allow you to benefit from the medical diversity and expertise at Charité and to make your stay in Berlin as pleasant as possible for yourself and your family we compiled the following information regarding your visit, accommodation, required documents and prior examinations. If you have further questions, please don’t hesitate to contact us. We should be pleased to help you!

Medical Report

In order to be able to estimate the treatment possibilities in Charité, we require a detailed medical report. You can send this to us by fax, e-mail or regular mail. By means of these documents, we will be able to tell you what treatment possibilities there are. Therefore, the submitted documents need to be as current as possible.

The Costs for Inpatient Treatment

In case you need to receive inpatient treatment, Charité International will make you an individual offer. This contains the costs for treatment and the maximum treatment time. Provided either your insurance company or yourself undertake to pay these costs, we request an advance deposit to be paid to a specified account. Once this has been received, your admission can be organised.

Entry Visa

We will gladly assist you with the entry formalities, e.g. by sending a corresponding letter of invitation.


The Virchow guesthouse is located directly on the campus of Virchow Clinic. It is a bed-and-breakfast hotel with 22 modern guest rooms for our patients and their escorts.

The Axel-Springer-Hotel of the German Heart Center is also situated on the campus of Virchow Clinic and features 35 guest rooms.

Alternatively, we will also assist you with finding a suitable hotel according to your personal wishes. Charité has special conditions with some of these hotels, which you and your escorts can benefit from.

Interpretation service

Our clinical and administrative staff speaks English and German. Should you wish to communicate in any other language we will arrange for an interpreter to be present.

Support Team

To get in contact with our Support Team you can email us directly, use the contact form or phone

New consultation hours:

mo - fr

in our new office
(Bundesallee 39 - 40a, 10117 Berlin):
09:00 am - 03:00 pm

by phone:
08:00 am - 05:00 pm

t: +49 30 450 578 244
f: +49 30 450 757 8244